KitchenAid 24.2 Cu. Ft. 42" Width Built-In Stainless French Door Refrigerator with Platinum Interior Design
Model# KBFN502ESS
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3.5 expand_more44 Reviews
KitchenAid 24.2 Cu. Ft. 42" Width Built-In Stainless French Door Refrigerator with Platinum Interior Design
Model# KBFN502ESS
Was $11199.99
$10,079.99
- Style:
- French Door: Built-In
- Energy Star:
- Yes
- Height:
- 83 inches
- Width:
- 42 inches
- Depth:
- 28 inches
- Capacity:
- 24 cu ft
- Number Of Shelves:
- 4
- Counter Depth:
- No
- Includes Dispenser:
- No
- Includes Icemaker:
- Yes
- Sabbath Mode:
- Yes
- Wifi Enabled:
- No
KitchenAid Craft Your Dream Kitchen Rebate
Receive up to a $3000 rebate with purchase of qualifying KitchenAid Brand Appliances.
Valid from 07/01/2024 to 12/31/2024
Adjustable Spill-Resistant Glass Shelves
are easy to clean and help prevent messes from spilling over into other parts of the refrigerator. The shelf edges are nano-etched with a finely textured surface that helps contain spills, and lets you use the whole shelf from edge-to-edge.
Platinum Colored Interior with Metallic Accents
Brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.
Preserva® Food Care System
Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow(TM) Air Filter helps minimize odors while the FreshFlow(TM) Produce Preserver helps delay over-ripening.
SatinGlide® System with Soft-Close
Add a luxury experience to the crisper drawers. The ball bearing rollers and glides allow effortless in-and-out movement even when fully loaded.
| Dimension Guide | Click here to download |
|---|---|
| Installation Instruction | Click here to download |
| Quick Reference Sheet | Click here to download |
| Energy Guide | Click here to download |
| Warranty | Click here to download |
| FIT System Guarantee | Click here to download |
| Owners Manual | Click here to download |
| Instruction Sheet | Click here to download |
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Replacement Refrigerator under warranty
by shermie
Submitted 11-30-18
clear No, I would not recommend this to a friend
Kitchenaid.com
I bought this in May of 2015. I have had two motherboard replacements under warranty. At the time of purchase I bought a four year extended warranty through the dealer. These service calls were covered by warranty. I placed a service call due to a torn door gasket. The service response from the warranty company was fairly prompt and he noted the issue and was later informed that the gasket was no longer available. I was issued a full instore credit for the original purchase price to the original store. I contacted Kitchen Aid personally to find out if indeed the part was not available and was told that was true. I asked if this model was discontinued and was told by the Kitchen Aid customer rep that this model was discontinued. I went to the store where I bought the original product to redeem the instore credit and purchase a new refrigerator. Because I am limited by the cabinet opening I bought the same model fridge with the exact same model number. So then, why could KitchenAid not repair my current fridge and are parts available for the new fridge.
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Too many problems to list
by Andrew T
Submitted 09-24-18
clear No, I would not recommend this to a friend
Kitchenaid.com
We purchased all new KitchenAid appliances in July. Spent $16,000, 9 grand of which went to this fridge. We needed a 42 inch built in and decided to go with KitchenAid as they were one of the few that had the refrigerator plus a downdraft cook top that matched. I wish I would have shopped around. Here are a list of the issues. 1. The installers adjusted the doors to stop at 120 degrees to prevent them from hitting the items next to the doors. Well the stoppers either shifted or stretched because I had dings in both doors after approx 2 weeks. They were opening to at least 160. I had read the manual and actually had to tell the installers how to adjust the stopppers. So I removed the blocks and turned them to a 90 degree opening which turned out to be around 110 and now is nearly hitting the brand new $4,000 KitchenAid double oven on one side and the pantry door on the other. 2. The main doors do not close tight enough to seal. Closing one side pops the other open and at least once a day the door on the right, when facing the unit, just pops open a couple inches. A few hours later, an alarm goes off indicating the refrigerator is too warm. 3. The doors do not stay open when loading the fridge. They slam shut but do not seal. I know it sounds strange but it won't stay open and it won't stay shut. 4. The face on the main door in the freezer just falls off. Everything dumps into the vast abyss of the freezer. I finally taped it on later to find out that the repair service does not cover drawer faces. It was broke from the time of delivery. 5. I was told that the unit had a water dispenser inside the door. That was my fault for not checking. 6. The ice maker produces about 10 cubes a day and it is extremely inconvenient to access. We have placed two service calls on the unit in the past two months. The same technician came out both times. Both times he had no clue. He ordered a new top hinge for one side that has yet to be installed. I do not believe that is the issue and if it is the issue, I really don't want a hinge that wears out in two months. On the plus side, the unit looks great, with the exception of the dent from where the stopper block failed. I wish I would have gone with the side by side with ice and water in the door. It was the same price but the salesman convinced me that the french door was a better option.
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Best built-in refrigerator ever!
by Linda2018
Submitted 09-05-18
done Yes, I would recommend this to a friend
Kitchenaid.com
I was originally in the market for a replacement refrigerator when we started our kitchen remodeling project. I wasn't really impressed or satisfied with my choices, until I gazed upon the Kitchenaid built-in refrigerator. First of all, it is a beautiful addition to our new kitchen. But best of all, it is roomy and beautiful inside. We used to have an extra refrigerator in the basement for additional items we couldn't fit in our existing refrigerator. But now, I don't have to use an extra refrigerator. My best advice for anyone considering this beauty is to spend the extra money. You will not be sorry!
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Popping Noise / Poor Hinge Design
by trunger
Submitted 07-30-18
clear No, I would not recommend this to a friend
Kitchenaid.com
Such a pretty design, but frustrating execution. We LOVED our fridge for its look, matching other appliances in our new home / kitchen. We purchased in October 2016, and have had continuous problems with the hinges failing and making a popping noise. We've been thus far covered by warranty, and KitchenAid (KA) even upped our warranty coverage to a total of 4 years (thru Oct 2020) - however....this doesn't change the fact that we have nearly $10K in our Fridge, and have had the repair company out here approx 20 times in the last 18 months. SO SO SO frustrating and disappointed. I'm grateful I'm "covered" for the repair itself, but the time expense is exhausting, and its really sad to just generally be "worried" if one of my refrigerator doors is going to make this popping noise. I really hope it gets fixed permanently someday...while under warranty....
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Defective product with horrible service
by Modus
Submitted 07-10-18
clear No, I would not recommend this to a friend
Kitchenaid.com
I bought this in September of 2016, by December, I had placed my first service request for the right door as it did not stay shut/ seal properly. I have had about 10 service requests since then for the exact same issue as it is never fully resolved and the last service technician told me he has done everything Tech support asked him to do so left the premises with the door still not staying shut. I have condensation in my fridge constantly because the door will not seal. I went ahead and paid hundreds of dollars to extend my warranty again because it expires in September 2018 and I would be caught with a clearly defective product. I asked kitchen aid service to consider ALL the numerous service requests and replacements over the past year and try to escalate it to someone who may actually try to figure out the issue, but every time they send a technician he does not have access to the prior history so I end up very frustrated. I then specifically requested a different company come out to service and got even worse service over a month this guy clearly did not care (D3S service) ...when he was done he said "don't close the left door when the right door is closed because that action makes the right to open". I told him that is not normal and not how the fridge worked when it was new or in the store plus clearly the resistance on the door hinge is not right and feels very flimsly I then tried to request a different company to come and fix it again, they showed up but said they could not work on it as kitchenaid would not pay them since another company just worked on it and indicated it was fixed a few days ago. I then called kitchenaid again to send the same company (D3S) out and specifically requested a different technician with more experience. They went ahead and sent the exact same tech only for him to tell me he is still waiting on whirpool to tell him what to do next. I then called the service center only to find out he lied about work he had done and made it seem as if it was just my opinion that the unit was not performing properly. I have spoken to so called supervisors at the help center but keep getting the run around and left with a faulty fridge costing me $$ in electricity to keep cool because the right door doesn't seal.
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